Services
Whether you’re refining an e-commerce experience, building a product, improving customer journeys or simply need another set of strategic eyes, I’d like to hear about it.
Website Audit
A website audit provides an objective review of your site’s user experience, structure, content and conversion journey. I’ll evaluate your website through the eyes of your customers and identify areas that may be creating friction, confusion or missed opportunities.
Your audit can include:
Navigation and site structure
User journeys and conversion paths
Page layout and visual hierarchy
Calls to action
Mobile experience
Content clarity and messaging
Accessibility and usability considerations
E-commerce experience, where applicable
You’ll receive prioritized recommendations so you know which improvements are likely to have the greatest impact.
Best for businesses preparing for a redesign, experiencing low engagement/conversions or simply wanting an expert perspective on their current website.
e-commerce strategy
UX consultations are collaborative sessions designed to help you work through usability questions, customer journeys, design decisions or digital experience challenges. I can review an existing experience, explore potential solutions or discuss ideas before your team invests time and resources into implementation.
Consultations can cover:
User flows and customer journeys
Wireframes and prototypes
User flows and customer journeys
Wireframes and prototypes
Navigation and information architecture
Landing pages
Conversion challenges
Mobile experiences
Design concepts
Usability issues
Product and feature decisions
You’ll leave with clearer direction, practical recommendations and defined next steps.
Best for founders, marketers, designers and teams who need experienced UX input without committing to a larger engagement.
user experience consultation
A successful e-commerce experience is about more than having great products. Customers need to find what they want, understand why it’s right for them and move confidently from discovery to checkout. I’ll help you evaluate your customer journey and identify opportunities to improve usability, merchandising, conversion, and the overall shopping experience.
Strategy engagements can explore:
Homepage and storefront strategy
Product discovery and navigation
Category and collection pages
Product detail pages
Search and filtering
Merchandising
Cart and checkout experiences
Conversion optimization
Mobile commerce
Customer retention and repeat purchase opportunities
Recommendations are grounded in your business goals, customer needs and existing digital experience.
Best for online retailers looking to improve conversion, optimize their customer journey, prepare for a redesign or create a clearer roadmap for growth.
Get In Touch
If you're interested in working together, complete the form with a few details about your project. Once reviewed, you’ll hear back shortly.